Ict

xCrisis Management & breeding Technology Master Thesis INFM02 VT2008 (15hp) Submitted: June, 2008 Authors: Lars H. Esbensen Tomas Krisciunas supervisor: Anders Svensson Examinators: Erik Wallin Linda Öberg VT2008 INFM02 control THESIS ESBENSEN & KRISCIUNAS 2 Abstract Information technology has become an important office of the business world. IT is meandering(a) in communication and business processes crosswise departments making the uses aquiline on the technology to perform their r constantlyse. In this thesis the authors ar focusing on how companies prepare themselves for crisis that can scratch instruction technology within the businesses, and what types of crisis they are worrying about. To answer these questions a theoretical frame fetch is formulated by reviewing a collection of crisis oversight literature. The theory is later compared with empirical findings to notify differences and similarities. The empirical manoeuvre is based on intervie ws with four managers that work with IT and is involved in the crisis wariness process. Three international enterprises with designate offices in the Öresund region participate. The findings in this research show that the differences amid theoretical and empirical work is limited, and the similarities are many.

Both explains that collection experts and decision-makers in a crisis management team that can wind out possible little scenarios and construct action-plans, is a divulge part of crisis preparation. Alternative ways of communication essential be prepared, and user training help the people inv olved find safe and know what to do when a ! critical shoes occurs. All plans and responsibilities must be reviewed frequently so that they ever so are up-todate, old plans are of little help. Crisis preparation has to be motivated. It takes time and is costly. The second part of the thesis looks at what kind of IT link crisis companies worries about. This includes loss of communication such as email and intranet,...If you motivation to get a full essay, run it on our website: OrderCustomPaper.com

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